Shipping policy

Last Updated: July 31, 2026

Thank you for shopping with GlowNookStore. We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Estimated delivery times:

Please note that these are estimated delivery times and are not guaranteed.

We proudly offer Free Standard Shipping on all orders.

There are no hidden shipping fees during checkout unless otherwise stated.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become active.

Please ensure your shipping address is accurate before completing your purchase.

GlowNookStore is not responsible for orders delivered to an incorrect address provided by the customer.

Occasionally, shipping delays may occur due to:

We appreciate your patience and understanding if unexpected delays occur.

If your package arrives damaged or appears to be lost in transit, please contact us within 15 days of the expected delivery date.

Include your order number and any relevant photos if applicable.

Our team will investigate the issue and work toward a suitable resolution.

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges are the responsibility of the customer.

If you have any questions regarding your shipment, please contact us.

Email: support@glownookstore.com

We aim to respond within 24–48 business hours.